Now that Easter and Spring Break are behind us, it’s a great time to reset and refocus.
Coming out of spring break, a few clients mentioned having a hard time finding their rhythm again. Honestly, I felt it, too. We were down in Palm Springs for the week with the family, and it took me a couple of days to get my own BD swing back. That stuck with me, so let’s talk about how to get the wheel turning. There’s a moment in business development when things just click. You’re not pushing as hard, yet conversations feel easier. New opportunities show up more regularly. It’s like a flywheel finally catching speed. That’s not magic; it’s momentum. The professionals I coach who consistently generate business aren’t necessarily the most connected, the most charismatic, or the loudest voices in the room. They’re the ones who keep showing up. They check in with their network. They follow up. They ask better questions. And over time, those small, intentional actions start to compound. That’s the BD flywheel. Photo by Jeb Gambardella Business development is still about curiosity, follow-up, and staying visible. That hasn’t changed. What has changed is how efficiently we can do those things if we’re willing to experiment. AI won’t do the work for you, but it can remove friction and help you move faster.
Professionals who integrate AI into their BD routines are freeing up time, staying more visible, and following through more consistently without having to work harder or become “tech people.” Here are a few areas where I’m seeing AI make a real difference: Do Awards Actually Drive Business or Just Ego?
I can’t help but think about this on a regular basis. I see so many lawyers and consultants posting about awards on social media, such as Super Lawyer, Top Consultant, and 40 Under 40. And to be clear, I think it’s great that people get recognized. That stuff matters to them, and I get it. But I gotta wonder—how much of this self-promotion actually helps grow their business? Does it lead to new clients? Or is it just another feel-good post that gets a few likes and disappears? The Mental Game of BD: Lessons from Mikaela Shiffrin's Resilience
Mikaela Shiffrin recently hit an incredible milestone, her 100th World Cup victory. That’s a staggering achievement in an already legendary career. She’s the most decorated Alpine skier in history, with 15 World Championships, three Olympic medals, and wins across all six disciplines. And she’s done it in a sport traditionally dominated by Europeans. But here’s what’s even more impressive: it’s not just about the stats; it’s about what it took to get there—resilience, discipline, and the mental strength to push through setbacks. Six Weeks In—Are Your New Habits Sticking?
We’re already six weeks into the new year. Many people started the year with big intentions—maybe to eat better, exercise more, or put their phones down to be more present with family and friends. If that was you, how’s it going? Still on track? Or are some of those habits already slipping? Here’s the thing: habits stick when they’re simple and repeatable. That applies to business development just as much as it does to fitness, nutrition, or work-life balance. Too many professionals treat BD like a big, daunting project. But the truth is that the most successful business generators don’t overcomplicate it. They build BD into their routine, just like any other habit. I was coaching two consultants based in São Paolo who were preparing for a major client pitch. When I asked how they planned to approach the meeting, they confidently laid out their strategy:
“We’ve compiled a detailed PowerPoint deck with our qualifications, case studies, and bios. We also have a one-page leave-behind. Once we get there, we’ll dive into the presentation and then tell them how we can solve their needs.”They saw the meeting as a chance to prove their expertise. This certainly seemed logical, especially since it was how they had always done it. I said, "Okay, I want you to do something completely counterintuitive." I told them to scrap the PowerPoint and the leave-behind. Instead, I wanted them to walk into the meeting with a blank notepad, a pen, and a list of well-researched questions about the company’s business and challenges. “I want you to approach the meeting as if you’ve already been hired,” I said. “Forget ‘pitching’—just have an open, engaged conversation.” As a native Californian, I grew up learning how to deal with the natural disasters that could strike our beautiful state. Whether it was earthquakes, floods, landslides, wildfires, or even droughts, we were taught to be prepared for anything that could disrupt our daily lives. Having lived through all of these disasters, I still find myself numbed by the images of devastation currently unfolding in Southern California. The mass destruction caused by Mother Nature is sobering, to say the least.
Moments like these give us pause to reflect on recovery. The first thing that comes to mind is the importance of community. Recovering from such calamities is nearly impossible to do alone. Relying on others for support becomes essential, reminding us that a strong community can make the difference between despair and hope. Business is no different when it comes to facing its own "natural disasters." We've already endured a global pandemic, market collapses, and skyrocketing inflation. Without a strong community to lean on, navigating these challenges becomes significantly harder. Last night, as I watched the San Francisco 49ers lose to the Detroit Lions in a game they could have easily won, I couldn’t help but reflect on a glaring truth: success requires showing up in all four quarters—not just three. Their inability to close games has been a frustrating reality of their 6-10 season, and it’s a brutal reminder for all of us who aim to excel in our fields.
Business development is no different. It’s a relentless rollercoaster of highs and lows. We set ambitious goals, but when they fall short, discouragement sets in. That discouragement breeds inertia, which leads to missed opportunities and a dangerous retreat into old, ineffective habits. So, how do you avoid the slow slide into mediocrity? During the pandemic, I had a coaching session with a group of law firm partners who were feeling overwhelmed. As new work kept pouring in, they struggled to find enough support from their associates to meet client demands. Many associates felt underappreciated and overworked, leading to a significant shift toward in-house opportunities. This exodus created a cycle: longer hours for the partners, higher client bills, and a work pace that was pushing both partners and the remaining associates to the brink of burnout.
This issue was bittersweet for many firms I spoke with during that time. While the partners enjoyed the short-term profits, they were paying a long-term price. Our conversation shifted from “How can we attract more clients?” to “How can we better support and grow our internal team?” What followed was an incredibly productive brainstorming session. We uncovered a number of practical, yet often overlooked, strategies, alongside creative ideas that could not only boost the team’s productivity but also retain valuable talent. At the heart of the discussion were two key concepts: acknowledgment and inclusion. My wife and I returned from a recent visit to Northern Spain with a new respect for the work pace most businesses take out there. It’s called the siesta. A word we all know, however most of us rarely exercise. How can we with the demands of work and family? Well, many Europeans figured it out and they still have thriving businesses.
I am not suggesting that we start blocking off our calendars during the work week from Noon – 2 p.m. to take a nap every day, although it sure would be nice at times. What I am encouraging is for those who feel like they are barely keeping their head above water and batteries properly charged, to take small breaks whenever possible to clear the mind and keep the blood flowing. |
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