I was communicating with a pro cyclist who offered to donate one of his bikes to a non-profit high school mountain bike race league that I have supported the past 10 years. It was a wonderful gesture and simply required us to meet for the bike exchange. After a few text exchanges, he simply stopped communicating. No word since that initial communication and ultimately no bike for an underprivileged kid who would have really appreciated it.
The pro cyclist handled that situation in a very “unpro” manner. He might have had a good reason for cutting off communication, but I still lost respect for him.
How many times have you come across someone in your personal or professional lives where their communication or lack of communication has affected the way you feel about them?
More importantly, how often have YOU been that person who didn’t communicate professionally to a business client or colleague?
I get it, we all have busy lives dealing with many distractions. Despite the demands in our lives, don’t forget to keep your lines of communication open with your clients and others who are important in your life.
Poor communication can be the root of so many problems. It can also be the driving force behind building successful relationships in your personal and professional worlds.